Customer Reviews for: StayLock Tile Perforated Black 9/16 Inch x 1x1 Ft.
Customer Rating: 
06/05/2020
Although the product is great and fulfilled the need I had - I was disappointed in GreatMat's customer service and shipping policy. I purchased the original order in October of last year. As it arrived just prior to winter setting in here in the northeast - I stored the boxed GreatMat items until spring when I proceeded to install the flooring over the 2nd floor balcony rubber roof. When I got to the end of the installation I realized I had been shorted 2 tiles. I had accurately measured and ordered and was shorted in the shipment. I emailed your customer service May 3rd with pictures explaining and had to reorder and repay for the missing 2 tiles again with expensive shipping charges. I did not appreciate this lack of accomodation of the customer.
Pat
GENEVA, NY
Customer Rating: 
04/15/2020
I am more than pleased with this product. I purchased 1200 tiles for several thousand dollars. I was more than nervous about making such a large investment in a product via an online transaction and bought one case of tiles before sinking the big pucks. The project turned out . . . Fabulous! These perforated tiles were the perfect solution to our dilemma; proving a surface covering a slightly sloping roof above our rec. room and garage that also serves as a deck and entry to our 2nd story. The perforations allow for water drainage through a system much like a shower pan and provide a wonderful surface for walking and light activities. The tiles add to the clean look of our cable railing and look of our home. The 12'' tiles seem to be far and above the very best product for our application They were easy to install and Eric with Greatmats was thorough and complete in explaining the need for expansion joints to allow for expansion and contraction with temperature change. He answered all my concerns conveyed through several phone conversations and emails thus eliminating the chance for disappointment. They have been installed now for about a month and if they hold up as described . . I am going to remain a happy customer.
Carl
SEQUIM, WA
Customer Rating:
04/01/2020
Seems to work quite well. We installed on top of wood chips, which made it very soft without getting wood chips stuck in your bare feet. Only drawback is that it does get quite hot in direct sunlight. At least the solid black mats do.
Darrell
Lehi, UT
Customer Rating:
02/17/2020
Easy to put together, looks great and seems durable. All you can ask for in a product.
Sandra
Mendota Heights, MN
Customer Rating:
01/23/2020
The GreatMats were perfect for my needs. We needed something for our floor where the hydrostatic water pressure pushes moisture up through the concrete during the rainy season. They installed easily in the basement. I was able to cut and contour them around posts, sump drains, stairs, furnace and walls for a very clean fit. I used a jig saw to cut the pieces. They were very consistent in size and sturdy after connection.
Bret
Alameda, CA
Customer Rating:
10/25/2019
Easy to install...put down mats very quickly and easily. Looks very nice on outdoor deck.
James
Milwaukee WI
Customer Rating:
10/25/2019
I used Greatmats on an outside GaGa Put and they worked very well. Great product.
Mike
BATESVILLE IN
Customer Rating:
09/16/2019
My concession trailer with your mats that you helped us pick out! Thanks so much!!!
JoAnn
Oklahoma City, OK
Customer Rating:
07/07/2019
This product was super easy to install and works great for my flat-roof deck. I purchased this when I had the deck liner replaced due to leaks caused by screw holes from the previous decking. I also found that the previous decking prevented proper drainage. With the greatmats interlocking perforated tiles, it is easy to remove any portion if I need to examine the deck liner and/or make repairs. Visitors just can't wear stiletto heals on the deck any more ;) But, the increased drainage and ease of installation/removal is well worth that small trade-off.
Mary
Chicago, IL
Customer Rating:
04/24/2019
Looks great! Easy to install. Real high quality product
Devin
Berkeley, CA
Customer Rating:
03/12/2019
Im enjoying my new matts
Elizabeth
Customer Rating:
02/28/2019
Material was shipped out fast and delivered to my house in good condition. Quality product for the price I paid.
JAMES
Customer Rating:
08/13/2018
Love the product and so do the grandkids and dogs!
Julie
Vicksburg, MI
Customer Rating:
07/13/2018
Thanks for a great product.
Frank
Wellfleet, MA
Customer Rating: 
07/05/2018
Read between every line before you order, especially ordering a lg amt, We only ordered a small amt for a porch and the color doesn?t match at all different dielot (company said no way to control recycled materials at that price range). The shipping is ridiculous as well. I think they could personally check a box of 25pc?s each to be sure they match. Just saying!
Julie Norwood Harris
Customer Rating:
06/08/2018
Beth was super helpful. I saved money and time dealing with Greatmats directly. Shipped and delivered earlier than promised, installation on my steel balcony was a snap! Couldnt be happier!
Bruce
Customer Rating:
05/26/2018
Exceptional customer service, always helpful and there when I needed them. No complaints.
Bradley F Carlson
Customer Rating:
04/21/2018
Love it!
Goldie
BROOKLYN, NY
Customer Rating:
03/23/2018
Good delivery time. Now the real work begins.
Willie Harris
Customer Rating:
03/21/2018
I was building a playhouse for my granddaughter and needed a semi soft surface to put in on outdoors on uneven grass. Went on Greatmats Chat and told them my requirements. They gave me great advice to use an interlocking tile. They arrived about 5 days later and it was easy to install. They looked so great I ordered more to expand the play area and put a border on. Beautiful!
Amelias PapPap