Customer Reviews for: StayLock Tile Perforated Black 9/16 Inch x 1x1 Ft.



Customer Rating: 5 Stars

02/12/2024


I was hesitant to order from this company because of the negative Customer Service reviews but I did. I had to change my order and was pleasantly surprised at how easy and accommodating their Customer Service rep, Kaitlyn, was. She was professional and helpful. Not at all like the negative review. I'm confident my order will be changed and delivered as requested. I would plan to order from them again.


Elizabeth

Customer Rating: 5 Stars

01/05/2024


We have loved the flooring system since it was installed a month ago! It was so easy to put together and serves as a great base for my niece’s play set. It is also easy to clean. We will be purchasing additional flooring to create more of a walkway around the play set.


Sandra

Suffolk, VA

Customer Rating: 5 Stars

01/05/2024


Product arrived quickly. Packaging was appropriate. Product was easy to install and looks great


Linda

Clarks Green PA

Customer Rating: 5 Stars

06/15/2023



Jeffrey

St Petersburg, FL

Customer Rating: 5 Stars

03/08/2023


Have not assembled outdoors yet as snow is still on the grass, but the mats will be great to put under my canvas tent to lift it off of the wet grass.


Lynn

EDINA, MN

Customer Rating: 5 Stars

09/15/2022


This product was easy to install. The interlocking seems sturdy and the material is robust. We installed these tiles on a lanai which had been previously a dirt floor. After leveling and installing this product, the area feels much cleaner and more welcoming.


Cory

Minneapolis, MN

Customer Rating: 5 Stars

08/24/2022


great floor, easy to put together-we love it!


Tracey

Farmington, MN

Customer Rating: 5 Stars

02/18/2022


Super product. Very convenient. Easy to install by DYI. Affordable. It perfectly fits my renovated outdoor patio of EPDM cover. I am very happy with the product & the customer support service.


Victor

SAN JOSE, CA

Customer Rating: 5 Stars

11/11/2021


The completed installation has a professional and planned appearance. It withstood 45 mph winds the first night after installation


Gary

Blowing Rock, NC

Customer Rating: 5 Stars

09/24/2021


These tiles are a great solution for anyone looking for flooring to put over a rubber roof. They are very easy to install and they look great. I highly recommend these.


Kevin

Cincinnati, OH

Customer Rating: 5 Stars

09/23/2021


We have some minor basement flooding (damp floors vs. inches of water) and I was worried that our existing 'walkways' were encouraging mold. After trying a couple, lesser quality options, I did a web search and found these. My goals were height, airflow and comfort. I am so pleased with these tiles. Unlike the earlier ones, these stay together, look nice and are comfortable to step on. And, most importantly, they allow the moisture to evaporate. I originally bought a dozen to test in a specific area but I will be buying more. Thank you!


Susan

Peabody, MA

Customer Rating: 5 Stars

06/28/2021


Love the mats. These were perfect as a flooring for a kids playhouse we set up over concrete tiles. The mats make a safe, comfortable floor covering that is easy to clean. The installation was simple and quick to do for the 6'x6' area.


Stephanie

LEBANON, NH

Customer Rating: 5 Stars

05/19/2021


Perfect for our large and very windy rubber membrane roof top. It was pretty easy to DIY (we used a rubber mallet to avoid damaging our roof or our fingers) and looks fantastic for the price.


Sarah

Arlington, MA

Customer Rating: 5 Stars

03/18/2021


Great product and it went together very easily.


Pat

FAIRFAX, VA

Customer Rating: 5 Stars

11/09/2020


Our existing deck had serious problems. To enter the study space on the second floor, the Clinic staff people had to climb up the outside concrete stairs from the Clinic, and then walk across a modified bitumen roof to the door. We paid dearly to have a wooden “platform” type “deck” built on the modified bit roof. It was terrible. The platform was taller than the top stair, and also taller than the threshold of the entrance door to the study. We were still stepping onto the bare roof at the top of the stairs, and then stepping down onto the bare roof close to the entrance door to the study. Everyone on the Clinic staff wanted to simply walk across a flat smooth surface to their door. “StayLock” perforated roof tiles have greatly improved happiness and safety of the Clinic study. The physicians and the nurses no longer trip over the edge of the wood deck. They don’t need to step over the snow-and-ice puddle in front of their door. We have covered the ugly black roof without repeating the failure of the previous design: The StayLock deck covering is thin enough to be built all the way to the door, and all the way to the top of the stairs. It is no thicker than a thickly padded rug. The tiles are easily removable, in case roof repairs are needed. The StayLock tiles are flexible enough to “relax” down onto the underlying modified bitumen roof, which is definitely not smooth and flat. We are shovel snow and apply salt. Our new StayLock tiles are thin, removable, flexible, durable, and beautiful. Our deck is now a place to have lunch with a friend.


David K

WINNETKA, IL

Customer Rating: 4 Stars

08/08/2020


These seem good. I'll know more as time goes by. First, they are more ''rubbery'' than I had envisioned. That's probably good for absorbing impacts, but I'm not sure how well they'll distribute weight placed upon them. If you put furniture on these, make sure they have broad footprint to the legs/feet don't press through a weak point in the tiles. (The little 1'' X squares in the tiles feel a little weak.) And don't walk on them wearing heels. ;-) They are also a lot harder to interlock than the video makes it seem. You have to work them into the slots, which takes times and effort. I ended up using a screwdriver handle as a way to apply hard pressure exactly where I needed it. I did a lot of research, and these seem to be a good choice. I'm glad I got them.


Max

Madison, Wisconsin

Customer Rating: 5 Stars

06/09/2020


My wife and I were a little skeptical of the price point, but when these mats arrived we were surprised by the quality, weight, and thickness. The mats arrived in good condition, even though we’ve had issues in the past with other companies sending us boxes this big and heavy. Assembly was a little tedious, but we hit our stride once we started using a mallet to get the mats to snap together. We’d recommend watching a YouTube video about how to install before just trying to do it yourself. Overall, a positive experience. We’re glad to have this in place to protect our newly remodeled balcony and the rubber membrane that protects it. These mats are a relatively small investment to make sure we get years of use from our balcony.


Jonathan

Cincinnati, OH

Customer Rating: 4 Stars

06/05/2020


Although the product is great and fulfilled the need I had - I was disappointed in GreatMat's customer service and shipping policy. I purchased the original order in October of last year. As it arrived just prior to winter setting in here in the northeast - I stored the boxed GreatMat items until spring when I proceeded to install the flooring over the 2nd floor balcony rubber roof. When I got to the end of the installation I realized I had been shorted 2 tiles. I had accurately measured and ordered and was shorted in the shipment. I emailed your customer service May 3rd with pictures explaining and had to reorder and repay for the missing 2 tiles again with expensive shipping charges. I did not appreciate this lack of accomodation of the customer.


Pat

GENEVA, NY

Customer Rating: 5 Stars

04/15/2020


I am more than pleased with this product. I purchased 1200 tiles for several thousand dollars. I was more than nervous about making such a large investment in a product via an online transaction and bought one case of tiles before sinking the big pucks. The project turned out . . . Fabulous! These perforated tiles were the perfect solution to our dilemma; proving a surface covering a slightly sloping roof above our rec. room and garage that also serves as a deck and entry to our 2nd story. The perforations allow for water drainage through a system much like a shower pan and provide a wonderful surface for walking and light activities. The tiles add to the clean look of our cable railing and look of our home.   The 12'' tiles seem to be far and above the very best product for our application  They were easy to install and Eric with Greatmats was thorough and complete in explaining the need for expansion joints to allow for expansion and contraction with temperature change. He answered all my concerns conveyed through several phone conversations and emails thus eliminating the chance for disappointment. They have been installed now for about a month and if they hold up as described . . I am going to remain a happy  customer.


Carl

SEQUIM, WA

Customer Rating: 5 Stars

04/01/2020


Seems to work quite well. We installed on top of wood chips, which made it very soft without getting wood chips stuck in your bare feet. Only drawback is that it does get quite hot in direct sunlight. At least the solid black mats do.


Darrell

Lehi, UT