Customer Reviews for: Rubber Flooring Roll Geneva 8 mm 10% Color Per SF
Customer Rating: 
02/23/2023
From the beginning I had great communication from the sales rep Eric. At first I was only inquiring about the products available and he seemed knowledgeable and helpful. Eric gave me a direct email and phone number and more importantly he responded to my questions timely. The process was friendly and easy. When my order arrived I discovered 6 rolls of my order were short by 5 feet 30 feet in total. I first discovered 1 roll and called Eric and he informed me that I will have to unroll all of the rolls of rubber to find out how many rolls were short. This makes sense but all the short rolls need to be in a single picture to make my claim. Although I understand that this is probably the only way Great Mats has to prove and document the situation this was a lot of extra work as I am starting a small business and doing the work myself. In the end after over a week with no reply to my claim I contacted Eric and the lady that was handling my claim and she said I was “just” approved for a refund of the 30 feet. I get Great Mats is a business and can not just give out free money but for one person to unroll every roll in my order in my space that the only way I could was half down a hallway on top of each other and then roll them back up this was a lot of extra work. For better or worse after reworking how I can finish my floors with the rolls of rubber I had I did get it done and it does look good. Overall I am pleased with Great Mats and the service provided.
Nick
Viroqua, WI
Customer Rating: 
05/30/2021
We bought these rubber mat rolls for the basement work out room I built recently. Greatmats was very responsive with my questions at the beginning of my order, that was very helpful, so ''GreatOrders.'' This particular style was drop shipped from the manufacture so time-wise that wasn't ''great,'' but that's out of Greatmats' control so no biggie, but from order to actual delivery was like 2 months, so be prepared for that possibility. so we're at ''NotGreatShipping.'' So the roll gets here, and it's a little over 350lbs and on a skid. (I ordered 180 SF and it came as 1 45' x 4' roll) so ''NotGreatHandling'' When you buy the not cheap lift-gate service they tell you they won't bring it onto your property, BUT the freight company (Saia Freight) pulled them into my garage for me, which was great since I don't have a forklift laying around. so ''GreatFreight!'' Once it was in my garage, my 15 yr old son and I were able to get it off the skid and down the bulkhead stairs slowly and carefully with some thinking and a dolly. ''GreatSon!'' We installed it in a 12 x 13 room so there were 3 rows of the mat side by side... we had a plan of rolling it out across the room to the other wall, and then pulling it up the wall at the running end a few inches longer than the distance the the spot we cut from the opposing wall (since you can't really cut right up to the far wall with the giant roll in the way. then just slid the cut piece back into position and trimmed off the excess at the wall/floor joint. Worked great, but at the ends of one lane at the joint between the rows of mat actually pull away from each other which I didn't think was really possible with this material. A little fanagaling and creative cutting for the width of the last row and those tightened up. And the trim board will cover the gaps at the wall for a clean finished look. This mat is a very heavy duty mat and will not just slip around even at 8mm. it was also surprisingly easy to cut. So overall, ''GreatMats!''
Timothy
Dracut, MA
Customer Rating: 
01/08/2021
Great product. Very easy to install and looks great!
Frank
PLYMOUTH, MN
Customer Rating:
04/29/2020
Abel loves the new rubber mats!
Josette
ONTARIO, NY
Customer Rating:
05/07/2019
great product and excellent customer service!!
Linden K
Customer Rating:
04/18/2019
Bought the rubber mat rolls for my basement work out room. The entire process with Greatmats has been perfect. I received the mat rolls yesterday which weighed in excess of 200 lbs plus and the freight company pulled them into my garage where I was able to manage them from there. I have not yet installed but have a clear plan and do not expect any issues. I look forward having this quality material in my gym. Thank you Greatmats!
J A Lapinski
Customer Rating:
02/04/2019
Ryan Knoll - sales rep. Great guy to work with.
Andrew S
Customer Rating:
01/29/2019
The floor was fantastic! Dealing with Beth was a pleasure. Would highly recommend the company
Tony
Customer Rating:
01/25/2019
Great service and prompt responses. Joanne was extremely helpful and made everything including adjusting my order a breeze. I would recommend Greatmats to anyone ordering flooring. Adam H.
Adam
Customer Rating:
01/11/2019
Very Easy Transaction and the representative was a pleasure to work with
Jim Payne
Customer Rating:
10/24/2018
Easy to install in fact we laid over 600 sf of flooring in under 5 hours. Delivered on time like promised. Sales person Mr. Ryan Noll was very courteous and helpful. I highly recommend great mates and Mr Ryan Noll. Thank you. Jay ismail Camel construction
Zahoor ismail
Customer Rating:
06/12/2018
Ryan helped me every step of the way, and did an excellent job representing his company. Awesome product!! Will certainly do business again.
Lister Flooring LLC
Customer Rating:
05/11/2018
Here are some pictures of the floor that was installed
Mark H
Rochester, MN
Customer Rating:
04/18/2018
Great people at Great Mats! Very helpful, communicative and reasonable prices! Id use them again!
Frank
Customer Rating:
12/15/2017
Great product !! Great customer service. I will be telling all my friends
Jack Wolfe
Customer Rating:
10/19/2017
We love how easy it was to cover part of our basement. We covered about 300sqft in this and not only was it easy, but the seams disappear once they're rolled out next to each other. Easy to clean and wipe down. Love it.
Carolyn
SAINT LOUIS, MO
Customer Rating:
09/05/2017
Great to do business with.
Ralph Boccuzzi
Customer Rating:
08/27/2017
Quality Gym mat - great customer service
Bjerke
Customer Rating:
07/16/2017
The mats look great and work perfect in my studio/gym. My only complaint is that I needed about an extra 6 feet and I couldnt get this without ordering a 4ftx25ft roll. So unfortunately that part of my floor doesnt match the rest.
Kayla
Customer Rating:
07/11/2017
good to deal with. Good product. I would use again. 3/8" flooring
Kelly Lance