Customer Reviews for: Rubberlock 3/8 Inch Black 4x4 Ft N/A



Customer Rating: 1 Stars

06/21/2020


The mats themselves as mats material are fine, but they were the wrong ones delivered. I ordered beveled edges and only one side was beveled. I didn't catch it until I got it home and by then I didn't really feel like dealing with it so i decided to just keep them. It had taken some time to get here due to the so called pandemic and I didn't want to wait another life time to reorder. But really that wasn't even the real issue, two of the four mats had small chunks missing. again I weighed out the length of time to have it returned and replaced and decided to keep them..,sad


Chris

GLEN BURNIE, MD

Customer Rating: 1 Stars

05/12/2018


I would highly NOT recommenced this product! I was dead set on a 3/8 inch floor with texture on it, and this product seemed to fit what I needed. I also didn't want rolls, I wanted tiles for easier laying. This product fits that criteria, but the color shadowing as they call it, and the levelness between tiles make this a bad product. It looks horrible. See the picture. I understood from the warnings on the product that there might be colors or texture difference between an entire tile, but I did not expect what looks like variance in every tile. The tiles are also no a consistent thickness, I had to put down a dozen or so thin shims to make the edges of tiles flat. Greatmats would not accept returns on this product for color issues, but did what they could to take care of me. They have great customer service, but I would recommend that they STOP selling this product all together. Use Greatmats, but buy something else!


Robert

Louisville, KY

Customer Rating: 5 Stars

04/20/2018


The product I received was not up to my standards, but Greatmats did what they could to make it right. Very good follow through and customer service.


Rob

Customer Rating: 5 Stars

02/03/2018


Great mats, good customer service.


Autom

Customer Rating: 5 Stars

02/01/2018


Online order team was nice and helpful and my order arrived correct and in a timely fashion


Jarrod King

Customer Rating: 2 Stars

01/24/2018


We had mats already in half of our garage and we were looking for the same mats to fill the other half. We talk to a representative multiple times describing how our current mats looked like and sent pictures. We were told that the rubberlock diamond black had less notches then our current mats and hence it would be best to order new mats or fill the other half with different mats. Our goal was to have consistency so we opted to order new mats because our mats had 15 notches and these (even though they looked exactly the same and were 3/8thickness). We spent a lot of money and when they arrived we discovered to our surprise that they had the same number of notches, so esstentially we could have just order half the amount and saved a little money.


customer

Customer Rating: 5 Stars

11/05/2016


I thought that the folks that helped me with my phone order were terrific. I had a partial mat setup in my garage that i wanted to grow and they helped me pick the mats that matched my current set up. The attention to detail to make sure my order was correct was totally reassuring even after i had to call back and adjust an already finalized order. My shipment arrived on time and it was exactly what i ordered.


Shaun OConnor

Customer Rating: 5 Stars

10/27/2016


Greatmats did a great job from the phone call to lay out my project thru delivery as promised and on time.


CMRS

Customer Rating: 5 Stars

10/26/2016


Very knowledgeable, answered all my questions. Shipped material right away and was easy to install. Would definitely recommend this product and company to anyone.


Pittsburgh Power Softball

Customer Rating: 5 Stars

10/24/2016


Very interactive salesperson, quick delivery


Brian

Customer Rating: 3 Stars

01/27/2016


Delivery company was instructed to give a 24 hour notice, which did not happen. The delivery was to be on a vehicle with a Lift Gate, which did not happen, and the tiles had to be loaded and unloaded by hand twice causing considerable inconvenience.


Northern Correctional Facility

Customer Rating: 4 Stars

12/14/2015


Good product, easy to work with sales department, good price.


Wolf Construction